Media Morpheus Fulfillment Policy and Website Compliance Statement
At Media Morpheus, we prioritize clarity, transparency, and compliance to provide a seamless customer experience. Below are detailed explanations of our fulfillment policy and website practices to align with e-commerce best practices and card network standards:
Description of Services
Media Morpheus specializes in delivering digital services, including content creation, media placement, and digital strategy consulting. We do not sell physical goods. Our services are designed to meet the needs of businesses and individuals seeking premium digital media solutions. All service descriptions on our website provide clear and detailed explanations of deliverables to help customers make informed purchasing decisions.
Refund Policy
- Customers may request a full refund within 24 hours of purchase by submitting a written request to info@mediamorpheus.com.
- If Media Morpheus fails to deliver the agreed-upon service within the specified timeline, we will issue a 100% refund.
Shipping or Delivery Policy
- Media Morpheus exclusively provides digital services, so no physical products are shipped.
- All deliverables are provided digitally via email or through an agreed-upon platform.
- Customers will be informed of service timelines at the time of purchase, and updates will be provided promptly in case of any delays.
Return Policy
- As our services are digital, no returns apply. Customers with concerns about service quality are encouraged to contact info@mediamorpheus.com to resolve issues.
Cancellation Policy
- Customers may cancel services prior to initiation. Cancellation requests must be submitted in writing to info@mediamorpheus.com, and any payments for unrendered services will be refunded.
Purchase Currency
All prices are displayed in USD to ensure clarity for international customers. The currency symbol and “USD” notation are explicitly stated alongside all listed prices.
Customer Service Contact Information
For inquiries, customers can contact us through multiple channels:
- Email: info@mediamorpheus.com
- Phone: (412) 407-8853
- Live Chat: Available during business hours on our website
These low-friction communication methods are designed to quickly address questions or concerns, reducing the risk of misunderstandings or disputes.
Legal and Export Restrictions
Media Morpheus operates in compliance with all applicable laws, including restrictions related to the export of digital services. Customers are advised to review local regulations if they reside outside the United States.
Privacy Policy
Media Morpheus is committed to protecting customer data.
- We do not share customer information with third parties except as required to deliver our services.
- All transactions are conducted securely in compliance with PCI standards.
- Detailed information on data use and protection can be found in our Privacy Policy, available on our website.
Business Address
For correspondence:
Media Morpheus
1425 Oxford Court
Cranberry Township, PA 16066
Promotion Terms
Any promotions, discounts, or trials offered by Media Morpheus will include clear terms and conditions. These details will be disclosed visibly on our website during the checkout process or at the time of agreement.
Security of Customer Payment Information
Media Morpheus ensures compliance with PCI standards to safeguard customer payment information.
- Our website uses HTTPS and adheres to best practices for secure transactions.
- Customers can trust that all payments are handled securely through Stripe and similar trusted payment gateways.
Credit Card Logos
To reduce friction at checkout, Media Morpheus displays the logos of all accepted credit card providers prominently on our payment page.
By adhering to these fulfillment policies and e-commerce standards, Media Morpheus aims to provide an exceptional customer experience while maintaining transparency, trust, and compliance. Should you have any questions, please contact us at info@mediamorpheus.com or (412) 407-8853.